Privacy Policy

The Gramm-Leach Bliley Act (GLBA) and the laws of the State of Massachusetts generally prohibit our agency from sharing personal information about you with a third party unless we provide you with a notice of our privacy and entitles to whom that information may be disclosed. The laws above have not changed how we have handled the privacy of the information you have provided to us as part of the general insurance process. We have always guarded the privacy of our files and your rights of privacy.

The Information We Collect About You and Whom:
You provide us with information about you that we use in evaluating your application and servicing your insurance policy. We may collect non-public information about you from the following sources: information we receive from you on applications and other forms and information about your transactions with us, our affiliates, the Registry of Motor Vehicles, or others. Depending on the nature of your insurance transaction or coverage we may need additional information about you or other individuals proposed for coverage. For property coverage, we may send someone to inspect your property and verify information about its value and condition. A photo of any property to be insured might be taken. We may review insurance claim information.

What We Do With The Information We Collect:
Information that has been collected about you may retained in our files. We review it in evaluating your request for insurance coverage and in determining rates. We may use information about you in our files for insurance marketing purpose or to help you with your overall insurance program.

To Whom We Disclose Information About You:
We usually will not disclose information about you to others unless the disclosure is necessary to conduct our business. We do not disclose any non-public personal information about our customers or former customers except as permitted by law. In some cases, this may mean information can be disclosed to third parties without your authorization. For example, we may disclose non-public information to glass repair companies, independent loss adjusters, mortgage holders or loss payees, a legal representation of yours, and the like. We restrict access to information about you to employees who need to know that information to provide you with products or to provide you benefits or services under them. We restrict access to information about you to employees who need to know that information to provide you with products or to provide you benefits or services under them. We maintain physical, electronic and procedural safeguards that comply with state and federal regulations to guard your non-public personal information.